Effective Date: 22-Aug-2019
At Konvert Klicks Pvt Ltd, we understand that circumstances may arise that require the cancellation of our digital marketing services.
This cancellation policy is designed to outline the terms and conditions under which cancellations can be made for the various services we offer, including SEO, PPC, Social Media Marketing, Paid Ads, and Website Development.
Cancellation Period:
Clients may request the cancellation of services at any time. However, to ensure a smooth transition and minimize any potential impact on ongoing projects, clients are required to provide a written notice of cancellation at least 30 days prior to the desired cancellation date.
Cancellation Procedure:
Clients must submit their cancellation request in writing, either by email or through our official client portal. The written request should include the client's name, account details, and a clear statement expressing the desire to cancel specific services.
Refund Policy:
No refunds will be issued for services already provided or work that has been completed up to the cancellation date. Any outstanding invoices must be settled before the cancellation request is considered complete.
Ongoing Projects:
In the event of a cancellation, ongoing projects will be concluded in a manner that ensures a smooth transition for the client. Depending on the service, the client may receive partial deliverables or a summary of the work completed up to that point.
Termination for Cause:
Konvert Klicks reserves the right to terminate services immediately if the client engages in any form of unethical behavior, violation of terms and conditions, or non-payment of invoices. In such cases, no refunds will be issued, and the client will be responsible for any outstanding payments.
Modification of Services:
Konvert Klicks Pvt Ltd reserves the right to modify or discontinue any service with or without notice. In the event of a service modification or discontinuation, clients will be informed in a timely manner, and alternatives or refunds will be discussed as applicable.
Policy Changes:
Konvert Klicks Pvt Ltd reserves the right to update or modify this cancellation policy at any time. Clients will be notified of any changes, and the updated policy will be made available on our website.
By engaging in our services, clients acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy. If you have any questions or concerns regarding the cancellation of our services, please contact our customer support team at [email protected].
Thank you for choosing Konvert Klicks Pvt Ltd for your digital marketing needs.
Konvert Klicks Pvt Ltd